FAQs

What are the hours of operation?

 

We are available Monday through Friday from 9AM central standard time until 6PM central standard time.

When will my order ship?

 

Orders typically ship within 2 business days.  We try our best to meet this timeframe but there may be situations in which exceptions do apply.

Are there any fees associated with returns?

We charge a 20% restocking fee on all returns of products that are not defective.  Some exceptions do apply.  

Will Device Replay purchase my pre-owned devices?

Yes.  If you are interested in selling products to us please email us at buyback@devicereplay.com.